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Fostering an atmosphere of open communication is vital for a healthy company community. This starts from the ground up, and includes certain training measures for new hires. Utilizing cross-department collaboration as well as frequent meetings is a necessary strategy for accomplishing this. In larger companies with hundreds to thousands of employees, this element becomes even more vital. Failing to invest in a thriving community based on open communication can be detrimental to your business. Here’s a look at 2 common traits of healthy company communities.
1. Employee investment
Investing in quality talent that meshes with your company atmosphere is important. Some industries, like customer service, have extremely high attrition rates. Worse, high attrition rates cost money. Be sure to employ prescreening practices to attract only the most fitting employees that help accomplish your mission statement. Furthermore, your onboarding process should be organized, appealing to both management and new hires, and efficient. For established employees, be sure to offer coaching or other feedback means to address strengths and weaknesses.
Fostering complete, open communication between departments should be a no-brainer, but it’s often overlooked. Large corporations of renown typically have open door policies, allowing employees to voice concerns or grievances. You will need to rely on managers to encourage this communication, so make sure that it’s encouraged. In addition, healthy company communities utilize cross-department collaboration to ensure that departments not frequently associated can touch base once in a while. By focusing on communication between departments, management and employees, you will have a bird’s eye view of your company’s larger daily process.
While companies today enjoy the extreme convenience and ease of access afforded by apps and instant communication, nothing replaces face-to-face interaction. A smaller startup or maturing business can follow the example of successful, larger companies. Foster a collaborative environment by holding frequent meetings, even between distant departments. Ensure that your company atmosphere is a healthy one by onboarding appropriate talent and stressing the importance of communication. By following the above tips, you can achieve a healthy company community, as many large companies have done before.